November 2024 Newsletter

Activities and “The face of fun”

A Visit with Assistant Director Silvia Osborne

By Dale Dauten

“Whatever you do, always give 100%.

Unless you’re giving blood.”

Bill Murray

That line about giving 100% came back to me when I recently had the chance to sit down with Assistant Activities Director, Silvia Osborne. As I got her to reminisce about her career, I knew I was talking to someone who knows plenty about hard work.
Silvia grew up in Colorado Springs, with parents who both worked for the Tumac steel company — her mom an accountant, her dad a welder. (Her dad wasn’t an ordinary welder: he worked on major construction projects, traveling to places like Dubai and Saudi Arabia to put his skills to work on massive irrigation systems.) Tumac eventually agreed to move the family to the smaller city of Grand Junction, Colorado and that’s where Silvia spent her teenage years. She married right out of Grand Junction High and soon had two daughters. She settled into a job at a convenience store and that’s where her steady rise began: Clerk, Assistant Manager, Manager, then Manager of two stores, then seven stores and eventually she got hired by major corporate chains to manage giant truck stops – first Love’s and then Pilot.

 

If you’ve ever stopped at a Love’s or Pilot, you’ll know that they’re plazas with restaurants, lounges, showers, sometimes mechanic shops. And they are 24/7 operations, with drivers sleeping in their trucks in the parking lot. Picturing all that, I asked Silvia, All this was certain to create challenges for management, right?

 

”I hired and fired hundreds of people,” she recalled. “I handled calls from law enforcement, sometimes warning us that they were doing a sting operation at our store. And trucking companies would call and ask us to check on a driver who hadn’t reported in. One time a truck had been in our lot for two days and I went to check — the driver had died there in our parking lot.”

 

Despite the problems, Silvia had a rewarding career, especially with Pilot. That’s her posing with a champion’s belt over her shoulder that her team had just been awarded, and the second photo is her being singled out for her store’s performance by Jimmy Haslan, the Chairman of the Pilot Corporation (and owner of the Cleveland Browns and the Columbus MLS team).

Corporate life has plenty of advantages, and for Silvia that included events like the time the company arranged to take over Universal Studios: “We had the place to ourselves, no lines, just walk onto any of the rides.” And when I asked Silvia my favorite question, the one about the best advice she’d ever gotten, she smiled and said, “We got to meet Warren Buffet — he invested in Pilot – and he told us, ‘Keep it simple, stupid. Stay with what you’re good at and don’t complicate things.’ That advice keeps coming back to me.”

 

The big advantage of a career with a major corporation is, of course, financial, including retirement savings. Although Silvia hadn’t reached retirement age – and still hasn’t — the stresses around the Covid pandemic sapped her enthusiasm for the work. She recalled the decision: “I didn’t plan on retiring, but Covid broke me. We kept the stores running, but truckers didn’t take to the rules for dealing with Covid — I got insulted and even spit at. It broke me.”

 

Her daughters were grown, she had long been divorced from the husband she married out of high school, and by the time of Covid her partner/wife, Brenda, was urging her to retire. She finally said, ‘Let’s sell everything and let’s go.”

 

So they bought a fifth-wheel and hit the road. Their first trip was eight weeks to the East Coast, hoping to find a spot to spend winters. But, as Silvia soon discovered, “I’m not a wet-heat kind of girl.” So they turned their attention to warm weather locations in the West, and that eventually took them to Arizona and to Silveridge. They still spend summers in Colorado, where they have five acres near Grand Junction for parking the fifth-wheel, and where Silvia’s favorite activity is taking her five grandsons on week-long camping trips.

 

Photos: One of those Western trips took Silvia and Brenda to Seattle and to a visit with the “Freemont Troll,” public art that lives under the Aurora Bridge; and that’s Silvia and Brenda with two of Silvia’s five grandsons

Although Silvia retired from corporate life, she wasn’t ready to give up on working: last season she worked with the maintenance team at Silveridge, specializing in the park’s flowers. Then, this season, she moved indoors to work with Activities. Asked how it was going, she smiled and said, “I love talking to people and here in Activities we get to be the face of fun.”

FROM THE ACTIVITY OFFICE

We are so excited to have the resort filling up! The buzz of friends connecting, laughter in the air, crowded courts and pool decks fill our hearts with joy! We love seeing those we met last season and look forward to meeting our new friends. We had a blast at our Halloween dance. Harry Mathews is an incredible musician.

BREAKFAST!

They say it’s the most important meal of the day. We hope you come and join us for a delicious breakfast of scrambled eggs, sausage, and your choice of plain pancakes, blueberry pancakes, or biscuits and gravy. Breakfast cost is $7.00. We prefer you purchase a breakfast ticket in advance at the Activity Office BUT you can also pay cash at the door. We have many activities coming up this month in November. One of November’s most important events is our

Veterans Day ceremony. Veterans Day is an important day to honor and show appreciation for ALL who have served in the military—in wartime or peacetime. We show appreciate to all veterans US and Canadian. We also honor our Gold Star families whose loved one died in service to our nation. Every year, the ceremony has touched my heart. We will also have a light lunch again this year. Lunch tickets are $10 or free for Veterans. (Veterans need to pick up a ticket at the Activity Office.) We hope you’ll join us on this very special day to show your appreciate for those who have served their country.

Line Dancing!

 

This year Bill Bjorkland will lead line dancing lessons for anyone who needs a little refresher. He will be in the ballroom on Mondays from 2:00-3:30. These lessons are free and no experience is necessary. Come join the Boot

Scootin’ fun!

We know there are a lot of Yellowstone fans out there. Come watch the Premier with us in the ballroom. It will be shown on 4 large tvs and a drop down screen. Bring a snack and join the fun. There’s sure to be a little Rip excitement as the final season kicks off.

Stay tuned for even more fun in the sun at Silveridge.

-LU & Sylvia